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| Terms and Conditions |
| Prices |
| Since many different people work on the website that are not
our employees and who likely do not have knowledge of gun parts and prices, we
reserve the right to not fill orders if the prices are not in line with our
standard retail pricing. If there is a discrepancy, we will contact you before
filling your order. |
| Order delivery times |
| Mailing times vary based on seasonality and ordering process.
Orders are processed within 2 to 3 days of receipt and will be delivered within
10 business days using standard shipping, faster with upgraded shipping.
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| Shipping Options and Pricing |
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Standard Shipping: U.S. Mail (USPS) U.S. Only
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Express Shipping: UPS 2 day - Additional $15.00 added to the total "Standard
Shipping" charges. U.S. Only
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Overnight Shipping: UPS Next Day - Additional $30.00 added to the total
"Standard Shipping" charges. U.S. Only
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International Shipping: delivery charges will be calculated and added at time
of shipment.
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| Important Shipping Issues |
| UPS: All UPS deliveries must have a physical "Ship To" address.
PO Boxes do not accept UPS shipments so we will not process UPS orders that
require shipping to PO Box destinations. LIGHT WEIGHT: $5.00 for the first item
plus $1.00 for each additional item. MEDIUM - HEAVY WEIGHT: $6.00 for the first
item plus $2.00 for each additional item.
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| Damaged Shipments |
| Be sure to check all merchandise carefully for any damage that
may have occurred during shipping. If your package appears damaged in any way,
contact the shipping company within 48 hours of receipt and request a Damage
Inspection Report. Also, ask them to return the merchandise to SOG Armory 435
FM 1092 Bldg.1,PMB #167 Stafford, TX 77477-5494 United States(281) 568-5685 (281)
568-9191 at the address listed above. E-mail us at sog@sogarmory.com for more
information.
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| Defective Products |
| All merchandise is 100% guaranteed to be free of flaws. Label
will replace any defective products or items damaged in shipment if returned to
the address listed above within 7 days of receipt. |
| Return/Refund/Exchange Policy |
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If you are unhappy with any of our items, for any reason, we are happy to refund
your money or replace the item with something else on the following terms:
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Items must be in non-used condition and in original packaging.
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If item is returned for refund we will charge a 15% restocking fee plus
shipping, with a minimum charge of $5.00 plus shipping.
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If item is returned for exchange, please enclose check, money order or credit
card information for additional shipping/handling charge.
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If any questions regarding this policy please call or e-mail us before
returning product
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